Canon iPF760 - Cannot Print over a Network; Cannot Connect the Printer to the Network; Cannot Print over a Netware Network; Cannot Print over a TCP;IP Network

Cannot print over a network
Cannot print over a network
Cannot connect the printer to the network ................................................................................................... 566
Cannot print over a TCP/IP network ............................................................................................................. 566
Cannot print over a NetWare network .......................................................................................................... 566
Cannot print over AppleTalk or Bonjour networks ....................................................................................... 567
Cannot connect the printer to the network
Cannot connect the printer to the network
Cause Corrective Action
The Ethernet cable is
not connected cor-
rectly to the printer's
Ethernet port.
1. Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on.
For instructions on connecting the cable, refer to the Setup Guide.
2. Make sure the Link indicator is lit.
The bottom indicator is green if the printer is connected via 1000Base-T, while the top indicator is orange if
connected via 100Base-TX and the top indicator is green if connected via 10Base-T.
If the Link indicator is not lit, check the following points.
• Make sure the hub is on.
• Make sure the end of the Ethernet cable is connected correctly.
Insert the Ethernet cable until it clicks and locks in place.
• Make sure there is no problem with the Ethernet cable.
If there is any problem, replace the Ethernet cable.
• Check the communication mode with the hub.
Although the printer normally detects the hub communication mode and transmission rate automatically (in
auto negotiation mode), sometimes the hub settings cannot be detected. In this case, configure the connec-
tion method manually, specifying the communication mode in use.
(See "Configuring the Communication Mode Manually.") →P.499
Cannot print over a TCP/IP network
Cannot print over a TCP/IP network
Cause Corrective Action
The printer's IP address is not configured cor-
rectly.
Make sure the printer's IP address is configured correctly.
(See "Configuring the IP Address Using imagePROGRAF Device Setup Utility.") →P.275
(See "Configuring the IP Address Using the Printer Control Panel.") →P.477
The printer's TCP/IP network settings are not
configured correctly.
Make sure the printer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer's TCP/IP Network Settings With RemoteUI.") →P.481
The computer you are trying to print from is not
configured correctly.
Make sure the computer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer Driver Destination (Windows).") →P.480
(See "Configuring the Destination in TCP/IP Networks.") →P.492
Cannot print over a NetWare network
Cannot print over a NetWare network
Cause Corrective Action
The printer's NetWare set-
tings are not configured cor-
rectly.
Make sure the printer's NetWare settings are configured correctly. In particular, make sure a valid frame
type is selected.
(See "Configuring the Printer's NetWare Network Settings With RemoteUI.") →P.489
The computer you are trying
to print from is not config-
ured correctly.
Make sure the computer's NetWare settings are configured correctly.
(See "Configuring NetWare Network Settings.") →P.484
The NetWare server and
services are not configured
correctly.
Check the following points.
1. Make sure the NetWare file server is running.
2. Make sure there is enough free disk space on the NetWare file server. Insufficient disk space may pre-
vent you from processing large print jobs.
3. Start NWADMIN or PCONSOLE and confirm that the print service is configured correctly and the print
queue is available.
Cannot connect the printer to the network iPF760
User's Guide
Troubleshooting Cannot print over a network
566