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Contents
xxi
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
OL-9285-05
Digital Certificate Issues 24-4
CA Will Not Generate Identity Certificate 24-4
Cannot Export Identity Certificate in PKCS#12 Format 24-5
Certificate Fails at Peer 24-5
Configuring Certificates on the MDS Switch Using Fabric Manager 24-5
Configuring Certificates on the MDS Switch Using the CLI 24-7
PKI Fails After Reboot 24-10
Cannot Import Certificate and RSA Key Pairs from Backup 24-10
Importing Certificate and RSA Key Pairs from Backup Using Fabric Manager 24-11
Importing Certificate and RSA Key Pairs from Backup Using the CLI 24-11
CHAPTER
25 Troubleshooting Call Home 25-1
Overview 25-1
Destination Profiles 25-1
Alert Groups 25-2
Customized Alert Group Messages 25-2
Call Home Message Level Feature 25-2
Initial Troubleshooting Checklist 25-3
Common Troubleshooting Tools in Fabric Manager 25-3
Common Troubleshooting Tools in Device Manager 25-3
Common Troubleshooting Commands in the CLI 25-3
Call Home Issues 25-4
Not Receiving Call Home Alerts 25-4
Configuring an Alert Group Using Fabric Manager 25-4
Configuring an Alert Group Using the CLI 25-5
Configuring the Message Level for a Destination Profile Using Fabric Manager 25-5
Configuring the Message Level for a Destination Profile Using the CLI 25-5
Configuring an E-mail Server for Call Home Using Fabric Manager 25-6
Configuring an E-mail Server for Call Home Using the CLI 25-6
Not Receiving Call Home Alerts From All Configured Switches 25-6
Configuring Call Home Contact Information Using Fabric Manager 25-7
Configuring Call Home Contact Information Using the CLI 25-7
Receiving Too Many Call Home Alerts 25-8
Not Receiving Syslog-based Call Home Alerts 25-8
Periodic Inventory Notification Does Not Reflect Current Inventory 25-9
CHAPTER
26 Troubleshooting Fabric Manager 26-1
Overview 26-1
Guidelines 26-2