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Contents
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Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
OL-9285-05
Initial Troubleshooting Checklist 26-2
Common Troubleshooting Tools in Fabric Manager 26-2
Troubleshooting Fabric Manager Issues 26-2
Cannot Log Into Fabric Manager 26-3
Cannot Upgrade Fabric Manager 26-3
The Map Shows Two Switches Where Only One Switch Exists 26-3
Old Devices Appear on the Map 26-3
Red Line Through the Switch 26-4
Dotted Orange Line Through the Switch 26-4
Fabric Manager Not Receiving Traps 26-4
Tips for Using Fabric Manager 26-4
Setting the Map Layout So It Stays After Restarting the Fabric Manager 26-4
Fabric Manager Upgrade Without Losing Map Settings 26-5
Restrictions When Using Fabric Manager Across FCIP 26-5
Running Cisco Fabric Manager with Network Multiple Interfaces 26-5
Specifying an Interface for Fabric Manager Server 26-5
Specifying an Interface for Fabric Manager Client or Device Manager 26-6
Configuring a Proxy Server 26-6
Clearing Topology Maps 26-6
Using Fabric Manager in a Mixed Software Environment 26-7
Troubleshooting Fabric Manager Web Client 26-7
Cannot Download Fabric Manager Web Client 26-7
Allowing network-open Users to Download Fabric Manager Web Client 26-8
Clearing Java Cache 26-8
Cannot Access Fabric Manager Web Client 26-8
Verifying TCP port for Fabric Manager Web Client 26-9
Cannot Launch Fabric Manager Web Client 26-9
Enabling the Java Runtime Console 26-10
Allowing the Java Web Start ActiveX Control to Run 26-10
Trusting the Remote Fabric Manager Web Site 26-10
Clearing Java Web Start Cache 26-11
Cannot Log Into Fabric Manager Web Client 26-11
Recovering a Web Client Password 26-11
Setting Fabric Manager Authentication Method 26-12
Troubleshooting Performance Manager 26-12
Performance Manager Generates Java Error 26-13
Performance Manager Not Working 26-13
Troubleshooting Device Manager 26-13
Wrong Version of Device Manager is Launched 26-14
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