D-Link DES-3010GA User Manual

D-Link DES-3010FA/GA CLI Reference Guide
CONFIDENTIAL
Copyright © 2005
Page 343 Document Classification: Proprietary Information April 22, 2005
Problems Possible Cause Solution
Cannot connect to manage-
ment using RS-232 serial
connection
Be sure the terminal emulator program is
set to VT-100 compatible, 9600 baud rate,
no parity, 8 data bits and one stop bit
Use the included cable, or be sure that the
pin-out complies with a standard null-
modem cable
Cannot connect to switch
management using Telnet,
HTTP, SNMP, etc.
Be sure the switch has a valid IP address,
subnet mask and default gateway config-
ured
Check that your cable is properly con-
nected with a valid link light, and that the
port has not been disabled
Ensure that your management station is
plugged into the appropriate VLAN to
manage the device
If you cannot connect using Telnet or the
web, the maximum number of connections
may already be open. Please try again at
a later time.
No response from the termi-
nal emulation software
Faulty serial cable
Incorrect serial cable
Software settings
Replace the serial cable
Replace serial cable for a pin-to-pin
straight/flat cable
Reconfigure the emulation software con-
nection settings.
Response from the terminal
emulations software is not
readable
Faulty serial cable
Software settings
Replace the serial cable
Reconfigure the emulation software con-
nection settings.
Self-test exceeds 15 seconds The device may not be cor-
rectly installed.
Remove and reinstall the device. If that
does not help, consult your technical sup-
port representative.
No connection is established
and the port LED is on
Wrong network address in
the workstation
No network address set
Wrong or missing protocol
Faulty ethernet cable
Faulty port
Faulty module
Incorrect initial configuration
Configure the network address in the
workstation
Configure the network address in the
workstation
Configure the workstation with IP protocol
Replace the cable
Replace the module
Replace the module
Erase the connection and reconfigure the
port
Device is in a reboot loop Software fault Download and install a working or previ-
ous software version from the console

D-Link DES-3010GA Specifications

General

Brand	D-Link
Model	DES-3010GA
Category	Switch
Language	English