iv
General Troubleshooting Procedures ________________________________________________4-2
Non-Clearing Repetitive Messages_____________________________________________4-2
Troubleshooting Sensors _______________________________________________________4-3
Troubleshooting Motors________________________________________________________4-4
Testing General DC Motors ______________________________________________4-4
Testing the Ribbon and Pick Motors_______________________________________4-5
Testing the Cam Motor __________________________________________________4-5
Testing the Printhead Fan________________________________________________4-6
Testing Transport and Duplex Motors______________________________________4-6
Troubleshooting Other Devices ________________________________________________4-6
Testing the Smart Card Solenoid__________________________________________4-6
Testing the Duplex Clutch________________________________________________4-7
Diagnosing the Duplex Interface Board___________________________________4-8
Diagnosing the Ribbon RFID Antenna_____________________________________4-8
Performance Problems______________________________________________________________4-9
Printer Initialization Errors_______________________________________________________4-9
Card Jams at Card Input_____________________________________________________4-10
Card Stalls at Output Stacker _________________________________________________4-10
Card Jams in Printing Area ___________________________________________________4-11
Ribbon Break Errors___________________________________________________________4-12
Error Codes _______________________________________________________________________4-13
Error Code Prefixes___________________________________________________________4-13
General Notes_______________________________________________________________4-13
Driver API (AP) _______________________________________________________________4-14
Printer Driver Errors (DR)_______________________________________________________4-14
Input Errors (IS) _______________________________________________________________4-17
Duplex Module Errors (DM) ___________________________________________________4-17
System Errors (SY) ____________________________________________________________4-18
Magnetic Stripe Errors (MS) ___________________________________________________4-19
Print Errors (PR)_______________________________________________________________4-24
Smart Card Errors (SC)________________________________________________________4-26
Chapter 5: Adjustments __________________________________________________________ 5-1
General Notes______________________________________________________________________5-3
Installing Printer Diagnostics _________________________________________________________5-3
Using Printer Diagnostics ____________________________________________________________5-5
Parts of the Diagnostics Window _______________________________________________5-5
Menu Options ________________________________________________________________5-6
Changing Printer Values_______________________________________________________5-8
Viewing and Saving Values ______________________________________________5-9
Working With Scripts ____________________________________________________5-10
Setting Printer Value Parameters ______________________________________________5-11
Printer ID_______________________________________________________________5-11
Card Registration Offset ________________________________________________5-11
Card Strip Offset _______________________________________________________5-12
Ribbon Type ___________________________________________________________5-12
Ribbon Offset __________________________________________________________5-12
Vertical Offset _________________________________________________________5-12
Transport Speed________________________________________________________5-13
YMC, K, T, & F Strobe Duty ______________________________________________5-13
To Next Page
Loading...
Need help?
General
