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382 Other Problems

2. Gently pull out any sheets of paper with both hands. Be

careful not to tear the jammed paper. If you cannot pull out

the jammed paper, proceed to the next step.

Table of Contents

Default Chapter2
- Basic Operation Guide2
- Network Guide2
- Setup Guide2
  - Where to Find Information2
  - Table of Contents4
- Safety Information17
Chapter 1 Getting to Know Your Printer23
- Product Parts23
- Options and Consumable Products31
  - Options31
  - Consumable Products31
- Product Features32
Chapter 2 Printer Features and Various Printing Options34
- Various Options34
Chapter 3 Paper Handling37
- Paper Sources37
- Loading Paper40
- Printing on Special Media47
Chapter 4 Using the Printer Software with Windows56
- About the Printer Software56
  - Accessing the Printer Driver56
- Making Changes to Printer Settings58
- Monitoring Your Printer Using EPSON Status Monitor 383
- Setting up the USB Connection101
- Canceling Printing103
- Uninstalling the Printer Software104
  - Uninstalling the Printer Driver104
  - Uninstall the USB Device Driver107
- Sharing the Printer on a Network108
Chapter 5 Using the Printer Software with Macintosh125
- About the Printer Software125
  - Accessing the Printer Driver125
- Making Changes to Printer Settings126
- Monitoring Your Printer Using EPSON Status Monitor 3138
- Setting up the USB Connection147
- Canceling Printing148
- Uninstalling the Printer Software148
- Sharing the Printer on a Network149
  - Sharing the Printer149
Chapter 6 Scanning150
- About the Scanner Software150
- Setting Your Originals154
  - Document Table154
  - Auto Document Feeder (Fax Model Only)159
- Scanning an Image162
- Saving a Scanned Image164
  - From a TWAIN-Compliant Application164
  - Using EPSON Scan Directly166
- Selecting the Scanning Mode169
  - Choosing Appropriate Scanning Mode169
  - Changing the Scanning Mode171
- Making Changes to Scanner Settings171
- Using the Preview Window in EPSON Scan193
- Uninstalling the Scanner Software199
- Using the Start Button on the Control Panel202
  - Scanning to Your Computer202
  - Assigning a Different Application on Windows205
- Canceling Scanning210
- Scanning in a Network Environment210
- Using the Application Software221
Chapter 7 Copying231
- Setting Originals to Copy231
- Basic Copying232
- Canceling Copying234
- Making Changes to Copy Settings234
- Restrictions on Copying244
Chapter 8 Faxing (Fax Model Only)245
- Setting Originals to Fax245
- Sending Faxes245
- Receiving Faxes254
- Making Changes to Fax Settings258
- Managing Communication Setup Function264
- Registering Recipients268
  - Using the EPSON Speed Dial Utility268
    - (For Windows Only)268
  - Using the Setup Menu on the Control Panel272
Chapter 9 Using the Control Panel283
- Selecting a Mode283
- Mode Menus284
- Using the Setup Menu288
- Printing a Status Sheet304
- Canceling a Job306
- Status and Error Messages309
Chapter 10 Installing Options325
- Optional Paper Cassette Unit325
- Memory Module331
  - Installing a Memory Module331
  - Removing a Memory Module335
Chapter 11 Maintenance and Transportation336
- Replacement Messages336
- Toner Cartridge338
  - Handling Precautions338
  - Replacing a Toner Cartridge339
- Photoconductor Unit342
  - Handling Precautions342
  - Replacing the Photoconductor Unit343
- Cleaning the Product350
- Transporting the Product357
Chapter 12 Other Problems363
- Clearing Jammed Paper363
- Paper Handling Problems383
  - Paper Does Not Feed Properly383
- Problems Using Options384
- Correcting USB Problems386
- Printing a Status Sheet393
Chapter 13 Printing Problems395
- Printer Operational Problems395
- Printout Problems398
  - Printout Is Garbled398
- Color Printing Problems398
- Print Quality Problems401
- Memory Problems407
Chapter 14 Scanning Problems409
- Scanner Operational Problems409
- Software Problems411
  - You Cannot Start EPSON Scan411
  - The Scanner Software Does Not Work Properly412
- Scanned Image Problems413
- Color Matching Problems421
  - Colors on Your Monitor Are Different from those in421
    - The Original Image421
  - Printed Colors Are Different from those in the Original421
    - Image421
- ADF Scanning Problems (Fax Model Only)422
Chapter 15 Copying Problems425
- Copy Operational Problems425
  - The Product Does Not Copy425
- Copy Quality Problems426
- ADF Copying Problems (Fax Model Only)431
Chapter 16 Faxing Problems434
- Sending and Receiving Faxes Problems434
- Printout Problems438
Appendix A Customer Support440
- Contacting Customer Support440
- Technical Support Web Site441
Appendix B Technical Specifications442
- Paper442
- Product444
- Interfaces452
  - USB Interface452
  - Ethernet Interface453
- Options and Consumables454
Appendix C Working with Fonts458
- EPSON Barcode Fonts (Windows Only)458
Appendix D Notices477
- Notice for Windows XP Service Pack 2 Users477
  - Unblocking Eeventmanager477
  - Unblocking Licensecheck478
- Notice for EPSON Aculaser CX11NF or EPSON Aculaser479
Glossary481

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