386 Other Problems
An installed option cannot be used
Correcting USB Problems
If you are having difficulty using the product with a USB
connection, see if your problem is listed below, and take any
recommended actions.
USB connections
USB cables or connections can sometimes be the source of USB
problems. Try the following solution.
For best results, you should connect the product directly to the
computer’s USB port. If you must use multiple USB hubs, we
recommend that you connect the product to the first-tier hub.
Cause What to do
The installed option is not
defined in the printer driver.
For Windows users:
See “Making Optional Settings” on page
81 to make settings in the printer driver.
When the product is connected with a
computer and EPSON Status Monitor 3
has been installed, you can also monitor
the status of the product. For details,
see“Installing EPSON Status Monitor 3”
on page 83.
For Macintosh users:
When you have attached or removed
product options, you need to delete the
product using Print Setup Utility (for
Mac OS X 10.3) or Print Center (for Mac
OS X 10.2 or below), and then re-register
the product.
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