Faxing Problems 437
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❏ Check if you are sending or receiving a very complex fax. A
complex fax, such as one with many graphics, takes longer to
be sent or received.
❏ Check if the receiving fax machine has a slow modem speed.
The product only sends the fax at the fastest modem speed
the receiving fax machine can use.
❏ Check if the resolution at which the fax was sent or received
is very high. A higher resolution typically results in better
quality, but also requires a longer transmission time. If you
are receiving the fax, call and ask the sender to lower the
resolution and resend the fax. If you are sending, lower the
resolution and resend the fax. To change the default setting,
see “Making Changes to Fax Settings” on page 258.
❏ Check if there is a poor phone line connection. If there is a
poor phone line connection, the product and the receiving fax
machine slow down line transmission to adjust for errors.
Hang up and resend the fax. If this does not work, have the
phone company check the phone line.
A blank copy is output even though an original
is set on the Auto Document Feeder during
scanning.
Check if the ADF unit or ADF cover is closed firmly.
Time setting is incorrect
The time setting may be reset if the product’s power remains off
for a long time. Set the time again in Time Setting in the Setup
menu. See Appendix , “Using the Setup Menu,” for instructions.
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