436 Faxing Problems
Incoming fax calls are not being answered
Try one or more of the following solutions.
❏ Check if the Incoming Mode is set to Fax only. If the Incoming
Mode is set to Phone only, the product never answers calls.
Answer the phone and start receiving the fax yourself. See
“Reception Settings” on page 301.
❏ Make sure the product is connected properly to a phone line.
❏ Check if there are too many devices connected to the phone
line. Try removing the last device connected and see if the
product works. If not, continue removing devices one at a
time and retry after removing each one.
❏ Make sure the phone line is working. Try one of the
followings.
❏ Turn up the volume on the product and press the x B&W
Start or x Color Start button on the control panel. If you
hear a dial tone, the phone line is working.
❏ Disconnect the product from the phone jack and connect
a phone. Try to make a phone call to make sure the phone
line is working.
❏ Check if the product is out of paper. If the product is out of
paper and its memory is full, it will not be able to receive faxes.
Refill the MP tray or the paper cassette. The product will print
all of the faxes it has saved in memory and will then resume
answering fax calls.
Faxes are transmitting or being received very
slowly
Try one or more of the following solutions.
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