438 Faxing Problems
Printout Problems
Black vertical lines appear on the scanned
image or the image is all black.
Make sure if the transportation lock on the left side of the
document table is set in the unlocked position. The
transportation lock must always be set in the unlocked
position except when transporting the product. See “Scan
Settings” on page 303.
The scanned area is inappropriate.
Make sure if the transportation lock on the left side of the
document table is set in the unlocked position. The
transportation lock must always be set in the unlocked
position except when transporting the product. See “Scan
Settings” on page 303.
Faxes are not printing or are printing incorrectly
Make sure there is media in the MP tray or the paper cassette. If
there is no media, load the MP tray or the paper cassette. Any
faxes received while the input tray is empty are stored in memory
and will print out once the tray has been refilled.
Received faxes are too light or are printing only
on half of the page
Check if the product ran out of toner while printing a fax. The
product stores up to 10 of the most recently printed faxes. Replace
the toner cartridge. See “Replacing a toner cartridge” on page 339.
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