Eos Configuration Utility 419
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Deep Clear
{Deep Clear} functions in much the same way that “New” does from the File menu or “Reset
System” does from the Clear menu (both are found within the Browser). A deep clear is
automatically performed when new software is installed. Sometimes it is useful to perform a
deep clear between updates.
The advantage of deep clear is that you can clear all desk data before reloading the desk’s
current state during boot. This is helpful if you are moving a new desk onto the network and
don’t want it to suddenly take control of a system or if you somehow end up with a corrupt show
file that is causing issues upon boot.
It’s worth noting that Deep Clear (like Reset System and File>New) does not reset any of the
settings in the Eos Configuration Utility (ECU) like its operational mode or IP address settings.
Everything in the ECU remains as it was last configured.
Save Logs
Clicking on the {Save Logs} button displays a dialog box prompting you to save the desk log files
for troubleshooting purposes. You have the option to select/ deselect any of the various
individual log files to be saved.
By clicking on the {Advanced} button, you can select or deselect any of the various individual log
files to be saved.
Clicking {Next} you will be able to provide additional information, the date, and time of the
issue.
Clicking {Next} again you will see a drop down menu to select the target export location from
any available write-enabled removable media such as a USB drive.
If you experience software problems with your system that we are unable to reproduce, sending
these log files to ETC Technical Services (see
Help from ETC Technical Services (page 1)
) can
help us isolate the issue.
Backup Show Archive
{Backup Show Archive...} allows you to either backup the most current version of each show file
or every version of each file to a USB drive.
Restore Show Archive
{Restore Show Archive...} allows you to restore show files from a USB drive.
Backup and Restore System Settings
These settings allow you to backup and restore all of the ECU system settings, including Net3
services.
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