xiv
Configuring a service node ································································································································ 759
Configuring access number management ················································································································· 760
Configuring an access number ·························································································································· 760
Configuring advanced settings for the access number ··················································································· 761
IVR configuration examples ········································································································································ 762
Configure a secondary call on a call node (match the terminator of numbers) ··········································· 762
Configure a secondary call on a call node (match the number length) ························································ 766
Configure a secondary call on a call node (match a number) ······································································ 769
Configure an extension secondary call on a call node ·················································································· 771
Configure a jump node ······································································································································ 773
Configure an immediate secondary call on a service node ··········································································· 775
Configure a secondary call on a service node ································································································ 777
Configure a call node, jump node, and service node ···················································································· 779
Customizing IVR services ············································································································································· 785
Create a menu ····················································································································································· 785
Bind an access number ······································································································································· 791
Customize IVR services ······································································································································· 792
Custom IVR service configuration example ······································································································ 793
Advanced configuration ········································································································································· 804
Global configuration···················································································································································· 804
VRF-aware SIP ······························································································································································ 805
Batch configuration ······················································································································································ 806
Local number ························································································································································ 806
Call route ······························································································································································ 813
Line management ················································································································································ 816
SIP local survival services ··································································································································· 820
States and statistics ················································································································································· 822
Line states ······································································································································································ 822
Displaying detailed information about analog voice subscriber lines ··························································· 823
Displaying detailed information about digital voice subscriber lines ···························································· 823
Call statistics ································································································································································· 824
Displaying active call summary ························································································································· 825
Displaying history call summary ························································································································ 825
SIP UA states ································································································································································· 826
Displaying TCP connection information ············································································································ 826
Displaying TLS connection information ············································································································· 826
Connection status ························································································································································· 827
Displaying number register status ······················································································································ 827
Displaying number subscription status ·············································································································· 828
Local survival service states ········································································································································· 828
SIP trunk account states ··············································································································································· 829
Displaying SIP trunk account states ··················································································································· 829
Displaying dynamic contact states ···················································································································· 830
Server group information ············································································································································ 830
IVR information ····························································································································································· 831
Displaying IVR call states ···································································································································· 831
Displaying IVR play states ·································································································································· 832
About the HP MSR series Web-based Configuration Guide ··············································································· 833
Support and other resources ·································································································································· 835
Contacting HP ······························································································································································ 835
Subscription service ············································································································································ 835
Related information ······················································································································································ 835