Huawei ECC800-Pro - What Should I Do if a Message Indicating Unauthorized Fingerprint Is Displayed During Fingerprint Scanning on the Access Control Device (Fingerprint Has Been Recorded); How Can I Rectify Camera Access Restriction

Figure 8-28 SW button
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8.1.24 What Should I Do If a Message Indicating Unauthorized
Fingerprint Is Displayed During Fingerprint Scanning on the
Access Control Device (Fingerprint Has Been Recorded)?
Procedure
Step 1 Ensure that no obstacles exist in front of the ngerprint, and then scan the
ngerprint on the access control device again.
Step 2 If the message is still displayed after you perform Step 1, synchronize the
ngerprint information.
1. Choose System Settings > Access Management. On the Authorization
Operations tab page, click Synchronize to Device, select the device for
synchronizing
ngerprint information, and click Start Synchronization.
2. After the Synchronization Status of the device becomes Synchronized, close
the Synchronize Access Permission page.
3. Scan the
ngerprint on the access control device again.
Step 3 If the message indicating unauthorized ngerprint is still displayed after you
perform Step 1 and Step 2, you need to record the user's ngerprint again.
1. Choose System Settings > Access Management.
2. Select the involved user and record the ngerprint again.
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8.1.25 How Can I Rectify Camera Access Restriction?
Prerequisites
If Huawei S12700 series switch is used, refer to this section to rectify the fault. For
more information, consult network engineers.
Context
The camera is inaccessible after the MAC address and IP address are bound in
network conguration.
ECC800 Data Center Controller
User Manual (for ECC800-Pro) 8 FAQ
Issue 02 (2020-09-07) Copyright © Huawei Technologies Co., Ltd. 326