In this section:
Introduction ...............................................................................8-1
Contacting support ....................................................................8-1
What to do if the power supply does not turn on .......................8-2
LAN troubleshooting suggestions .............................................8-3
Error summary ..........................................................................8-3
Introduction
This section includes troubleshooting information on the Keithley Instruments Series 2280 Precision
DC Power Supply, including a complete listing of error messages and troubleshooting suggestions.
Contacting support
If you have any questions after reviewing this information, please contact your local Keithley
Instruments representative or call Keithley Instruments corporate headquarters (toll-free inside the
U.S. and Canada only) at 800-935-5595, or from outside the U.S. at +1-440-248-0400. For worldwide
contact numbers, visit the Keithley Instruments website (tek.com/keithley).
When contacting Keithley, please have ready:
The serial number of the instrument.
The firmware revision of the instrument.
The model and firmware revision of all installed cards.
When you call, have the information available, and, if possible, be near the instrument.
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