NICE3000
new
User Manual 9 Troubleshooting
- 275 -
Fault
Code
Name Possible Causes Solution
Level
Err33
Elevator speed
abnormal
● Subcode 101: The
detected running speed
during normal-speed
running exceeds the limit.
● Subcode 102: The speed
exceeds the limit during
inspection or shaft auto-
tuning.
● Subcode 103: The speed
exceeds the limit in
shorting stator braking
mode.
● Subcode 104: The speed
exceeds the limit during
emergency running.
● Subcode 105: The
emergency running time
protection function is
enabled (set in Bit8 of F6-
45), and the running time
exceeds 50s, causing the
timeout fault.
Subcode 101:
● Check whether the parameter setting
and wiring of the encoder are correct.
● Check the setting of motor nameplate
parameters. Perform motor auto-tuning
again.
Subcode 102:
Attempt to decrease the inspection speed or
perform motor auto-tuning again.
Subcode 103:
Check whether the shorting PMSM stator
function is enabled.
Subcodes 104, 105:
● Check whether the emergency power
capacity meets the requirements.
● Check whether the emergency running
speed is set properly.
5A
Err34 Logic fault Logic of the MCB is abnormal.
Contact us or directly our agent to replace
the MCB.
5A
Err35
Shaft auto-
tuning data
abnormal
● Subcode 101: When shaft
auto-tuning is started,
the elevator is not at the
bottom oor or the down
slow-down switch is
invalid,
● Subcode 102: The system
is not in the inspection
state (inspection switch
not turned on) when shaft
auto-tuning is performed.
● Subcode 103: It is judged
upon power-on that
shaft auto-tuning is not
performed.
● Subcodes 104, 113, 114:
In distance control mode,
it is judged at running
startup that shaft auto-
tuning is not performed.
(To be continued)
1. Handling at inspection-speed
commissioning:
Err35 (subcode 103) is reported at each
power-on because shaft auto-tuning is
not performed before inspection-speed
commissioning. This fault does not affect
inspection-speed commissioning and you
can hide the fault directly on the operation
panel.
2. Handling at normal-speed commissioning
and running:
Subcode 101:
Check that the down slow-down switch is
valid, and that F4-01 (Current oor) is set to
the bottom oor number.
Subcode 102:
Check that the inspection switch is turned to
inspection state.
Subcodes 103, 104, 113, 114:
Perform shat auto-tuning again.
(To be continued)
4C