Program 20 : System Option Setup
20-11 : Class of Service Options (Hold/Transfer Service)
Level
IN
Description
Use Program 20-11 : Class of Service Options (Hold/Transfer Service) to define the Hold and
Transfer feature availability for each extension Class of Service (COS).
Input Data
Class of Service Number 01 ~ 15
Item No. Item Input Data
Default
COS01~15
01 Call Forward All
Turns off or on an extension ability to initiate
Call Forwarding All.
0=Off
1=On 1
02 Call Forward When Busy
Turns off or on an extension ability to use Call
Forward when Busy.
0=Off
1=On 1
03 Call Forwarding When Unanswered
Turns off or on an extension ability to use Call
Forward when Unanswered.
0=Off
1=On 1
04 Call Forwarding (Both Ringing)
Turns off or on an extension ability to activate
Call Forwarding with Both Ringing.
0=Off
1=On 1
05 Call Forwarding with Follow Me
Turns off or on an extension ability to initiate
Call Forwarding with Follow Me.
0=Off
1=On 1
06 Unscreened Transfer (Ring Inward Trans-
fer)
Turns off or on an extension ability to use Un-
screened Transfer.
0=Off
1=On
1
07 Transfer Without Holding
Turns off or on an extension ability to use
Transfer Without Holding.
0=Off
1=On 0
08 Transfer Information Display
Turns off or on an extension ability for incom-
ing Transfer preanswer display.
0=Off
1=On 1
09 Group Hold Initiate
Turns off or on an extension ability to initiate a
Group Hold.
0=Off
1=On 1
10 Group Hold Answer
Turns off or on an extension ability to pick up
a call on Group Hold.
0=Off
1=On 1
11 Automatic On-Hook Transfer
Turns off or on an extension ability to use Au-
tomatic On Hook Transfer.
0=Off
1=On 1
12 Call Forwarding Off Premise (External Call
Forwarding)
Turns off or on an extension ability to set up
Call Forwarding Off-Premise for their tele-
phone.
0=Off
1=On
1
13 Operator Transfer After Hold Callback
Turns off or on an extension ability to have a
call which recalls from hold transfer to the op-
erator.
0=Off
1=On
1
ISSUE 1.0SL1000/SL1100
Program
20
Program 20 : System Option Setup2-172