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MACH 6
Neopost MACH 6 User Manual
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SECTION 3
TOUCHSCREEN AND T
OOLBOX OPERATION
29
Debug Logs
Access, print o
r send activity
logs for the P
rinter and fo
r
jobs run o
n the Printer.
These files are
valuable for
diagnosing a
nd servicing pr
oblems.
All
– Shows all log files available.
Debug
– Shows only
Debug
log files.
Jobs
– Shows only
Jobs
printed
log files.
34
36
Table of Contents
Default Chapter
3
Table of Contents
3
SECTION 1 - Installing Printer
7
Transport Inspection
7
Tools Needed
7
Choose a Location
8
Operating Conditions
8
Unpacking
8
Contents of Packaging
9
Removing Shipping Materials (Shipping Tape)
10
Install Print Platen & Drip Tray Assembly
11
Attach Media Side Guides and Rear Media Support Guide/Sled
13
Connect Printer
15
Connect to Computer
15
SECTION 2 - Troubleshooting
16
Power Problems
16
Interface Communication Problems
16
Service Station
16
Feeding Problems
17
Memjet Printhead
18
Printing Problems
19
Software Problems
19
Errors and Warnings
20
Jams in Printer
26
SECTION 3 - Touchsreen and Toolbox Operation
27
Drop-Down Menu Options
27
Using Printer Toolbox
30
Drop-Down Menu Options
30
Advanced Service Menus
38
Update Firmware
40
SECTION 4 - Adjustments
41
Feed Drive Motor Belt Tension Adjustment
41
Paper Path Drive Motor Belt Tension Adjustment
41
Paper Path Rollers Belt Tension Adjustment
42
Printhead Lift Motor Drive Belt Tension Adjustment
42
Printhead Lift Assembly Belts Tension Adjustment
43
Service Station Motor Drive Belt Tension Adjustment
44
Service Station Positioning Belts Tension Adjustment
44
Media Thickness Adjustment Lift Motor Drive Belt Tension Adjustment
46
Media Thickness Adjustment Lift Belt Tension Adjustment
46
Testing Belt Tension
47
SECTION 5 - Disassembly/Assembly Procedures
49
Printer Basic Disassembly
49
Service Disassembly Procedures
49
Printer Covers
50
Operator Side Covers
50
Non-Operator Side Covers
50
Control Panel
51
Top Cover
51
Ink Tank Door
52
Exit Cover
52
General Disassembly and Assembly
55
Replace 24V DC Power Supply
55
Replace Interface PC Board
56
Replace 5V DC Power Supply
56
Replace Fast Internet Switch
57
Replace Top Cover Switch
57
Replace Clutch
58
Replace Feed Drive Motor and Belt
59
Replace Feeder Encoder
59
Replace Paper Path Drive Motor
60
Replace Peristaltic Pump
61
Replace Printhead Home Sensor
62
Replace Main PC Board (MPCA)
63
Replace DPCA Boards
64
Replace Multiplex (MUX) Board
64
Replace Exit Cover and Exit Wheel Assembly
65
Replace Conveyor Assembly
66
Replace Media Exit Sensor
67
Replace Ink Door Switch
67
Replace Media Path Encoder Assembly
68
Replace Ink Tank Latches
68
Replace Top Assembly Switch
69
Replace Media Thickness Motor
70
Replace Media Thickness Home Sensor
71
Replace Center Plate Assembly
72
Replace Paper Path Plate
73
Replace Feed Roller Assemblies
74
Replace Pull-Out Shaft Roller Assembly
75
Replace Paper Path Rollers
76
Replace Paper Path Drive Motor and Roller Belts
78
Remove Media Thickness Adjusting Assembly
79
Ink Station Disassembly
81
Remove Ink Station
81
Ink Station Components
83
Replace Buffer Boxes (3 Per Printer)
83
Replace QA Chip Assembly (3 Per Printer)
84
Replace Ink Tank Level PCA
84
Replace Peristaltic Waste Pump Assembly
85
Replace Dual Pinch Valve Assembly
86
Clean Dual Pinch Valve Sensors
87
Replace Dual Pinch Valve Sensor PC Board
88
Top Assembly Disassembly
91
Replace Touchscreen Interface PC Board
91
Replace Touchscreen Micro SD Card
91
Replace Touchscreen
92
Replace Feeder Sensor
93
Adjust Feeder Sensor
93
Replace Media Sensor
94
Adjust Media Sensor
94
Remove Latch Release Assembly
95
Remove Printhead Lift Motor Assembly And/Or Drive Belt
95
Remove Printhead Lift Motor Assembly Large Pulley
96
Remove Service Station Sled Motor Assembly
97
Remove Service Station Sled Motor Drive Belt
97
Replace Top Assembly Exhaust Fan Assemblies
98
Remove Printhead Lifter Drive Shaft Assembly
99
Remove Printhead Lifter Belts
100
Remove Printhead Locator Assembly
102
Remove Pen Driver Printed Circuit Assembly (PCA)
103
Replace Ink Revolvers
103
Replace Printhead Lever Latch
105
Replace Printhead Lever Latch Solenoid
108
Inspect the Service Station
110
Service Station Components
111
Remove Capping Station
111
Remove Wiper Roller
112
Remove Wiper Roller Assembly
112
Remove Service Station Base Plate
113
Remove Service Station Sled
114
Remove Service Station Positioning Belts
115
Remove Service Station Home Sensor
118
Remove Top Assembly Media Guide Assembly (Base Plate W/Transport Wheels)
119
Remove Top Assembly Star Wheel Assembly
120
Replace Star Wheel Assembly
120
SECTION 6 - Maintenance
121
Maintenance Schedule
121
Replace Ink Tanks
122
Clean Ink Tank Contacts
123
Clean/Replace Printhead Cartridge
124
Inspect/Clean Service Station
128
Inspect the Service Station
128
Clean Service Station
129
Replace Ink Waste Tray
130
Replace Sheet Separators
131
Cleaning
132
Feed Rollers and Forwarding Rollers
132
Print Engine
132
Clean Star Wheels
134
Clean Pen Driver Printed Circuit Board Contacts
134
Appendices
135
Appendix A - Printer Specifications
135
Appendix B - Supplies and Optional Hardware
136
Appendix C - Ink Flow Diagrams
137
Appendix D - Wiring Diagrams
139
Memjet Print Engine Main Printed Circuit Assembly (MPCA)
139
Printer Interface PC Board Wiring Diagram
140
Print Engine DPCA-1, DPCA-2 and Multiplex (MUX) PCB Wiring Diagram
141
Printer Wiring Diagram
142
Index
143
4
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Neopost MACH 6 Specifications
General
Brand
Neopost
Model
MACH 6
Category
Printer
Language
English
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