TROUBLESHOOTING GUIDE
TROUBLESHOOTING
1-1
Page
1 TROUBLESHOOTING GUIDE
Under certain conditions, performance of this system may be adversely affected by factors other than
defects. If a problem occurs, please review the following list and take remedial action as needed.
If you cannot solve the problem after checking the entire list, please contact your local Olympus
representative for assistance.
Before contacting Olympus, please fill the “Inquiry Table” at the end of this volume and inform Olympus of its
contents.
Phenomenon Cause Treatment
Manual Ref. Pages
1. Message – “Scanning
Unit hardware not
responding. Acquisition
Not Enabled” appears.
Power of power supply unit
(F10-PSU) is not turned on.
Turn power of power supply
unit (FV10-PSU) to ON
position.
-
2. Message – “Microscope
hardware not responding.
Acquisition Not Enabled”
appears.
Power of control box (UCB)
is not turned on.
Turn power of control box
(UCB) to ON position.
-
3. Message – “Scan
hardware not responding.
Initializing as FLUOVIEW
Review Station” appears
(In case that Review
Station is used).
Setup contents are not
correct.
Verify if setup contents are
set to Review Station.
“Maintenance
Section 1-3-1”
4. The only first image
appears in the Live view.
Previous Live View window
is locked.
Set the channel to display in
the window after the
scanning.
“New Function
Section 1-2-3-3”
“OPERATION
INSTRUCTIONS
Section 2-5-4-2”
5. Message – “Unable to
complete scan...” appears
during scanning.
Program becomes busy. Terminate unnecessary
programs.
-
6. Message –
“WaitForMalStatusFlag():
TimeOut failure.
Execution will continue”
appears.
Something wrong with the
hardware connection.
Confirm the connection of
the cable with shutting the
system down.
Then, reboot the system.
“PREPARATION
For OPERATION
Section 1”
7. Image file can not open
with ? marked in the file
list.
The name is over 120
characters include the path.
Move the file to the other
folder to shorten the file
name which includes the
path, with in 120 characters.
-
8. The comment color is not
same with its assigned.
Overlay coloring is set to
change sequentially.
Change the setting with FV
setup.
Step 8 Of
“Maintenance
Section 1-3-1”
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