Technical Support
File
The report file contains information that is helpful to diagnose and
reproduce issues. The file contains records of previous robot failures, as
well as current robot configurations, programs and installations. The report
file can be saved to external USB drive. On the Log screen, tap Support
file and follow the on-screen instructions to access the function.
NOTICE
The export process can take up to 10 minutes depending
on USB drive speed and the size of files collected from
robot file system. The report is saved as a regular zip file,
that is not password protected, and can be edited before
sending to technical support.
User Manual 337 UR16e
11.Log Tab
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