Xerox Phaser 3600

3-16 Phaser 3600 Printer Service Manual
Error Messages
Jam At Rear (Duplex Jam 1)
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Transfer Roller, PL1.1.7
■ Duplex Exit Sensor, PL2.3.15
■ Duplex Roller, PL2.3.4
■ Duplex Unit, PL2.3.0
■ Main Board, PL1.1.19
■ “Main Drive/Joint Board and Optional
Tray Wiring Diagram” on page 9-15
Step Actions and Questions Yes No
1. Does paper jam after reversal
but be
fore reaching the Duplex
Sensor?
Go to Step 2. Go to Step 3.
2. Replace Transfer Roller Shaft
Assem
bly (page 7-43).
Does problem recur?
Replace Duplex Unit
(page 7-37).
Complete
4. Inspect the Duplex Unit. Is any
paper wrap
ped around the
Duplex Rollers?
Remove obstruction
and clean rollers.
Go to Step 5.
5. Are the rollers damaged or
bindi
ng?
Replace the Duplex
Roller (page 7-47).
Go to Step 7.
6. Is there damage to the duplex
assembly
.
Replace the Duplex
Unit (page 7-37).
Replace Main Board
(page 7-39).