Xerox Phaser 6125

Phaser 6125/6130 Color Laser Printer Service Manual 3-27
Error Messages and Codes
Toner Cartridge Errors
Insert Yellow/Cyan/Magenta/Black Cartridge
The printer does not detect the Toner Cartridge.
Non-Xerox Toner, Invalid Yellow/Magenta/Cyan/Black
The Toner Cartridge CRUM ID error indicates that a non-Xerox Toner
Cartridge is installed.
Replace Yellow/Magenta/Cyan/Black
The Toner Cartridge (Yellow/Magenta,/Cyan/Black) has reached its end of life.
Yellow/Magenta/Cyan/Black Low
The Toner Cartridge (Yellow/Magenta,/Cyan/Black) is near its end of life.
Initial Actions
■ Check the Toner Cartridge life using CentreWare IS.
■ Cycle printer power.
■ If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Toner Cartridge (Y/M/C/K),
PL5.1.21-24
■ MCU Board, PL8.2.13
■ “Map 1 - Transfer Unit, Control Panel,
Imaging Unit, Dispenser, Fuser” on
page 10-8
■ “Map 4 - Toner Dispenser Motors, HVPS,
MCU” on page 10-11
■ “Developer” on page 10-27
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Toner Cartridge for correct
installation. Is the Toner Cartridge
correctly installed?
Go to step 3. Go to step 2.
2 Reseat the Toner Cartridge. Make sure
the lock key is in the lock position.
Does the error still occur?
Go to step 3. Complete.