Troubleshooting Shelves
Note
If your module has an LED status that is not represented in Table 13, please contact your ADVA
Optical Networking Technical Services Representative.
LED
Names
LED Colors Potential Cause Solution for Troubleshooting
A, B;
1 - 20
Yellow blinking
to off
Firmware / Hardware
Mismatch
or
Connection to the NCU or
SCU is disrupted
or
Module admin state is in
“Maintenance” to force on the
laser or to configure a loop.
1 Check if the NEDindicates a firmware
mismatch condition and update the
firmware, if required.
2 Check if the facility admin state is set to
"Maintenance".
If the facility admin state is not set to
“Maintenance”, the connection to the
NCU or SCU is disrupted, or an SCU
hardware mismatch has occurred.
3 Remove and reinsert the SCU.
• If the LED is still blinking yellow to off,
replace the SCU.
• If the LED is still blinking yellow to off,
contact ADVA Optical Networking
Technical Services.
Red Database Mismatch
or
Module major and critical
alarms
Check the PSU Power LED (P):
• If the PSU Power LED is lit red, a
hardware error has occurred and the
module must be replaced.
• If the PSU Power LED is lit green, but
the slot status LED is lit red, check the
alarm list.
Off flashing to
red
The installed module does not
match the provisioned module
in the database.
1 Check if the module displayed in the
NED is the same type as the one
installed.
2 If a mismatch exists, delete the incorrect
module from the NED and provision the
installed module.
Off Module admin state is
“unassigned” (the module is
not provided in the
management),
"management", or "disabled".
• If the NEDdisplays “unassigned”, check
if the correct module is provisioned. If the
wrong module is provisioned, delete the
module and provision the correct one.
• If the NED displays “management” or
"disabled", change the admin state to “In
Service”.
Table 13: SH9HU and SHX9HU Slot Status LEDs
84 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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