QoS status management..................................................................................................................
278
Limitations, errors and warnings...............................................................................................................
280
TCAM limitation................................................................................................................................
280
Policer limitation...............................................................................................................................
280
Service Policy limitation....................................................................................................................
280
CoS marking of output queue 1 (highest priority queue)..................................................................
280
Troubleshooting Module QoS - Error conditions.......................................................................................
281
Chapter 16: Troubleshooting a SIP Media Gateway problem.........................................
303
Debug command overview........................................................................................................................
303
debug cas.........................................................................................................................................
304
debug ccsip all..................................................................................................................................
304
debug ccsip api................................................................................................................................
305
debug ccsip errors............................................................................................................................
305
debug ccsip media...........................................................................................................................
305
debug ccsip messages.....................................................................................................................
306
debug isdn q921...............................................................................................................................
306
debug isdn q931...............................................................................................................................
307
debug pots........................................................................................................................................
307
debug voice cc.................................................................................................................................
307
debug voip dial-peer.........................................................................................................................
308
Common problems and solutions..............................................................................................................
309
No voice commands available..........................................................................................................
309
New calls fail if more than 8 (or 16, 32, 64) simultaneous G.711 calls are attempted.....................
313
Port 0/0 cannot be configured..........................................................................................................
316
Port 2/2 on the SR4134 cannot be configured.................................................................................
316
T1 Link: Amber or RED LED and alarms.........................................................................................
316
Remote T1 link reports clock slip or frame drop errors....................................................................
319
Network clock misconfigured, does not lock, or displays as bad clock............................................
320
Configuration of BRI, T1, or PRI port as clock source produces error.............................................
322
Module LEDs for T1 or BRI are off...................................................................................................
323
Creation of T1 CAS of addition of PRI link to bundle produces an error on the state of the slot......
325
Unable to make calls on T1 PRI.......................................................................................................
325
Unable to make calls on T1 CAS.....................................................................................................
330
FXS/FXO port status LEDs..............................................................................................................
332
No dial tone on the analog FXS phones or ports.............................................................................
333
Unable to make FXS calls................................................................................................................
333
FXS phones are not registered (Sylantro and BroadSoft only)........................................................
338
Unable to make FXO calls................................................................................................................
341
Secure Router 2330/4134 not reachable from SIP Server...............................................................
346
Unable to make outbound calls to SIP endpoints.............................................................................
354
Codec mismatch...............................................................................................................................
356
Troubleshooting the Mediation Server Module.........................................................................................
359
Problem scenario 1..........................................................................................................................
359
Problem scenario 2..........................................................................................................................
360
Problem scenario 3..........................................................................................................................
360
Collecting the OCS Mediation Server logs on the Secure Router 4134 Mediation Server module..
361
Network packet capture....................................................................................................................
363
Troubleshooting August 2013 11