Chapter 5: Troubleshooting an operational
problem
Damaged router
If you detect physical damage to the router, contact Avaya Technical Support.
Normal operation of the Avaya Secure Router 2330/4134
To troubleshoot an issue, you must be familiar with the normal boot sequence of the Secure
Router
2330/4134. In normal operating conditions, the following events occur when you power
up the router:
• The fans start and the Secure Router 2330/4134 performs a self-test.
• At the successful conclusion of the self-test sequence, LED activity begins. The following
table describes LED behavior at power-up.
Table 15: Secure Router 4134 LED behavior at power-up
Front panel LEDs Rear panel LEDs Description
SYS Illuminate red, and then
green
FAN Illuminate red, and then
green
PS0 and PS1 Illuminate green for each
power supply module that
is installed.
SM and MM Illuminate green if Small
and Medium Modules are
installed.
The MM LED also
monitors a Large Module, if
installed.
Module status and link
status LEDs
Illuminate in various states
until you configure the
Troubleshooting August 2013 51