Avaya 2330/4134 - Sending Information to Another Source

Variable Value
• layer1 - Gather Layer 1 information
•
layer2 - Gather Layer 2 information
• layer3 - Gather Layer 3 information
• all - Gather information for all layers
Sending information to another source
After gathering layer diagnostic information using the show tech-support command, you
can copy or send the output file (showtech.txt) to another location for use in diagnosis. The
options available are:
•
Copying locally to another device
• Sending to a network FTP or TFTP server
This procedure shows how to copy the file to another local device or send to a network FTP
or TFTP server.
Procedure steps
1. Enter the command to copy to a local device:
file copy </source/filename> </destination/filename>
2. Enter the command to upload to a network location:
file upload </source/filename> <destaddr> <filename>
[interface <ifname>] [id <username>] [passwd <password>]
Table 10: Variable definition
Variable Value
<destaddr> The network destination address.
<destination> The destination device.
<filename> The filename used.
<ifname> The interface name.
<passwd> The password used to authenticate on the FTP/TFTP
server.
<source> The source device.
<username> The username used to authenticate on the FTP/TFTP
server.
Using the show tech-support command
Troubleshooting August 2013 45