4. Check whether you have the TDM trunks configured and the TDM links up on the
Secure Router 4134. If not, see Avaya Secure Router 2330/4134 Configuration —
SIP Media Gateway (NN47263-508) to configure the required network interfaces.
5. If all the above is working, enable the logging of the OCS Mediation Server on the
Mediation Server module and collect the logs.
Collecting the OCS Mediation Server logs on the Secure Router
4134 Mediation Server module
To
collect the OCS Mediation Server logs on the Secure Router 4134 Mediation Server module,
perform the following procedure.
Procedure steps
1. From the OCS GUI, right click on the Mediation Server running in the Mediation
Server module, and select Logging Tool > New Debug Session.
Figure 106: OCS GUI
2.
From the OCS 2007 Logging tool dialog box, in the Components window, select
Mediation Server and then click on Start Logging.
Troubleshooting the Mediation Server Module
Troubleshooting August 2013 361
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