Avaya 2330/4134 - Using the Show Tech-Support Command

8. Enter the subnet mask (the router provides this information if you have previously
configured it):
My subnet mask: 255.255.255.0
9.
Enter the gateway IP address (the router provides this information if you have
previously configured it):
Gateway IP address: 10.10.15.16
10. Enter your user name and password:
User name: kevx Password: kevx
11. Enter 0 to disable or 1 to enable the checksum feature:
Checksum enable [0:Disable,1:Enable]: 1
12. Enter 0 to disable or 1 to enable the display of the image header contents:
Show header enable [0:Disable,1:Enable]: 1
13. Enter the number (0, 1, or 2) that corresponds to the type of bootrom image update
that you prefer, or enter 3 if you prefer to not update the bootrom image:
Save bootrom image [0:AutoUpdate,1:NormalBTupd,
2:GoldenBTupd,3:NoUpd]: 0
If you select 0, 1, or 2, the router returns the following:
BOOT PARAMETERS HAVE BEEN SAVED.
14. Reboot the Secure Router 4134 to activate changes, or continue with your
configuration:
DO YOU WANT TO REBOOT: (Y/N) ? y
Using the show tech-support command
Use
the show tech-support command to gather information about different layers on the Secure
Router 2330/4134. This information may be used by a technical support professional to
diagnose the source of a problem. You can show and save information per layer or as all
layers.
The following procedure describes the steps required to use this command.
Enter the command to gather diagnostic information:
show tech-support <layer>
Table 9: Variable definition
Variable Value
<layer> Specify which layer you want to gather information for.
Possible values are:
Global troubleshooting tasks
44 Troubleshooting August 2013
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