Sending information to another source............................................................................................
45
Saving the config file.................................................................................................................................
46
BERT.........................................................................................................................................................
46
Configuring BERT testing.................................................................................................................
46
Showing BERT test results and status.............................................................................................
47
Ending a BERT test..........................................................................................................................
48
Resetting to factory defaults......................................................................................................................
48
Resetting to factory defaults from the boot menu.....................................................................................
49
Importing a saved configuration................................................................................................................
49
Importing from flash memory............................................................................................................
49
Importing from a network location....................................................................................................
50
Viewing the current configuration..............................................................................................................
50
Chapter 5: Troubleshooting an operational problem......................................................
51
Damaged router........................................................................................................................................
51
Normal operation of the Avaya Secure Router 2330/4134.......................................................................
51
Power problem..........................................................................................................................................
52
Fans..........................................................................................................................................................
53
LEDs are off..............................................................................................................................................
54
Console problem.......................................................................................................................................
54
Boot problems...........................................................................................................................................
54
Making sure the software image is correct................................................................................................
55
Ping does not work....................................................................................................................................
56
Chapter 6: Troubleshooting a physical media problem..................................................
57
Troubleshooting cable connections..........................................................................................................
57
Loopback testing.......................................................................................................................................
57
Loopback testing for T1 interfaces...................................................................................................
57
Loopback testing for T3 interfaces...................................................................................................
58
Loopback testing for E1 interfaces...................................................................................................
58
Loopback testing for interfaces on the CT3 module.........................................................................
59
Loopback testing for serial interfaces...............................................................................................
60
Troubleshooting FXS/FXO........................................................................................................................
60
Troubleshooting T1/E1..............................................................................................................................
61
Troubleshooting DS3................................................................................................................................
62
Troubleshooting CT3.................................................................................................................................
63
Troubleshooting Serial..............................................................................................................................
64
Troubleshooting HSSI...............................................................................................................................
64
Troubleshooting ISDN...............................................................................................................................
65
ISDN debugging commands............................................................................................................
66
Chapter 7: Troubleshooting a Data Link Layer problem.................................................
73
Commonly used troubleshooting commands............................................................................................
73
Interface commands.........................................................................................................................
73
VLAN commands.............................................................................................................................
73
Clear commands..............................................................................................................................
74
Debug commands............................................................................................................................
74
Troubleshooting MSTP.............................................................................................................................
74
Troubleshooting a configuration failure............................................................................................
74
Troubleshooting an operational failure.............................................................................................
76
6 Troubleshooting August 2013