Dexcom G5 - Bluetooth off; No Readings

Dexcom G5 Mobile System User Guide
173Home Screen, Rate of Change Arrows, and Errors
(Continued from previous page)
Bluetooth Off
App
Notification
App:
Turn Bluetooth on.
App
Receiver N/A; Bluetooth is always on.
No Readings
App
Wait up to 3 hours while the system
autocorrects.
Check transmitter—is it properly inserted
into sensor pod?
Tap error for more information.
No Alarm, Alerts, or readings until fixed.
Use BG meter for readings.
If not corrected after 3 hours, contact
Technical Support:
• TechSupport@dexcom.com
• Toll free: 1.888.738.3646
• Toll call: 1.858.200.0200
(See Chapter 17).
Receiver
(Continued on next page)