Dexcom G5 - Applicator Troubleshooting

Dexcom G5 Mobile System User Guide
354Troubleshooting
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Device What you see Problem What you do
App
No sensor
glucose
readings.
No Alarm/Alerts or
readings until sensor
session starts. Use BG
meter.
See Chapter 7.
Wait up to 2 hours.
System is counting
down to when you do
your initial calibration.
Receiver
Applicator
Picture Problem What you do
Safety lock
stuck
See Chapter 6.
• Pull safety lock straight out, away
from your body
• Follow direction of safety lock up
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