Dexcom G5 Mobile System User Guide
174Home Screen, Rate of Change Arrows, and Errors
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Sensor Error
App
Wait up to 30 minutes while the system
autocorrects.
Tap error for more information.
No Alarm, Alerts, or readings until fixed.
Use BG meter for readings.
If not corrected after 30 minutes, contact
Technical Support:
• TechSupport@dexcom.com
• Toll free: 1.888.738.3646
• Toll call: 1.858.200.0200
Receiver
Calibration Error: Calibrate Now
App
Notification
Error in calibrating.
Verify you did not enter a BG reading
outside the range of 40-400 mg/dL.
Enter another BG meter value.
Tap error for more information.
App
Receiver
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