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Dexcom G5 Mobile System User Guide

298Need Help? You’re Not Alone!

17.4 Corporate

Dexcom Website:

dexcom.com

Dexcom Address:

6340 Sequence Drive

San Diego, CA 92121

Table of Contents

Default Chapter3
- Table of Contents3
Part 1: Getting Started5
Glossary7
Chapter 1 - Beginning Your Dexcom G5 Mobile Continuous Glucose Monitoring (CGM) System Journey11
- Introduction11
- Self-Paced Resources12
- Your Dexcom Account15
Chapter 2 - Indications for Use and Safety Statement17
- Important User Information17
- Introduction17
- Safety Statements18
- Indications for Use20
- Overview of Safety Statements20
Chapter 3 - Risks and Benefits31
- Not Receiving Alarm/Alerts31
- Sensor Glucose Reading Different from Your Expectations or Symptoms32
- Using CGM for Treatment Decisions32
- Benefits33
Part 2: Let's G539
- Product Overview39
- Safety Statement39
- The Dexcom G5 Mobile41
- What's New to the Dexcom G5 Mobile43
- Package44
- System Components44
- System Information44
- Smart Device Overview51
Chapter 4 - What's the Dexcom G5 Mobile39
- Introduction39
Chapter 5 - Set up Your Display Devices53
- Introduction53
- Safety Statement53
- Dexcom G5 Mobile App54
- Receiver68
Chapter 6 - Starting a Sensor Session: Inserting Sensor, Attaching Transmitter, and Starting Your Session73
- Introduction73
- Safety Statements74
- Included in Your Dexcom G5 Mobile Packages76
- Prepping for Sensor Insertion76
- Choosing Your Insertion Site79
- Transmitter Box79
- Inserting Your Sensor81
- Attaching Your Transmitter85
- Loose Sensor Pod88
- Starting Your Sensor Session88
  - Dexcom App: Starting a Session89
  - Receiver: Starting a Session91
- Receiver Bluetooth Tips93
- No Communication between Transmitter and Receiver94
- Sensor Session Warmup94
Chapter 7 - Calibration97
- Introduction97
- Safety Statements98
- Calibration Overview100
  - How Do I Calibrate?100
  - How Often Do I Calibrate?101
- When to Calibrate101
- Preparing for Calibration107
- Ready? Set? Calibrate108
  - Initial Calibrate with Your Dexcom G5 Mobile App109
  - Initial Calibration with Your Receiver112
- Calibration Errors116
Chapter 8 - Ending Your Sensor Session and Transmitter Session119
- Introduction119
- Safety Statements120
- Ending Your Sensor Session121
- Remove Sensor Pod and Transmitter135
  - Removing Sensor Pod135
  - Removing Transmitter from Sensor Pod135
- End of Transmitter Battery137
  - Transmitter Battery Messages138
  - Transmitter Sound/Vibration Prompts140
- Pair New Transmitter141
Part 3: Next Steps - Getting the most153
Chapter 9 - Home Screen, Rate of Change Arrows, and Errors155
- Introduction to Home Screens155
- Safety Statements156
- Home Screen Overview157
- Rate of Change Arrows172
- Error Messages174
Chapter 10 - Daily Events Affect Your Glucose Trends and Patterns179
- Introduction179
- Viewing Events198
Chapter 11 - Sensor Glucose Alarm and Alerts201
- Introduction201
- Safety Statements202
- Alarm and Alerts204
- Alarm and Alerts Screens206
- App: Alert Sound and Vibration213
  - Low/High Glucose Alarm214
  - Always Sound216
- Receiver: Alert Sound and Vibration217
- Confirming Alarm/Alerts221
  - App: Confirming Alarm/Alerts222
  - Receiver: Confirming Alarm/Alerts222
- Receiver: Test Speaker and Vibrations223
Chapter 12 - on the Go with G5: Customizing Your Alarm and Alerts227
- Alerts Menu228
- Changing App Alarm and Alerts228
- Customizing Alerts: App228
- Introduction228
- Safety Statement228
- Changing Receiver Alarm and Alerts244
Chapter 13 - Using the Dexcom G5 Mobile System for Treatment Decisions255
- Introduction255
- How Do You Know You’re Ready?256
- Safety Statement256
- Treatment Decisions: the Basics256
- Treatment Decisions: Beyond the Basics260
Part 4: Everything else G5275
- Receiver Warranty Information275
- Transmitter Warranty Information278
- Dexcom's Obligations under the Limited Warranty279
- Dexcom G5 Mobile System User Guide280
Chapter 14 - Warranty: the Fine Print275
- Introduction275
Chapter 15 - How to Take Care of Your Dexcom G5 Mobile281
- Introduction281
- Safety Statements282
- Basic Maintenance283
- Checking App and Receiver Information289
  - Receiver Storage289
  - Check CGM System Settings: Receiver290
- System Disposal290
Chapter 16 - on the Go with Dexcom G5 Mobile: Getting through Security293
- Introduction293
- Going through Security294
- Safety Statements294
Chapter 17 - Need Help? You're Not Alone297
- Dexcom Technical Support Team297
- Dexcom Patient Care Team298
- Dexcom Sales Support Team299
- Corporate300
Chapter 18 - Technical Information301
- Clinical Study Overview301
- Device Performance Characteristics301
- Product Specifications339
- FCC Requirements347
- Immunity to Electro-Magnetic Events Statement (IEC 60601-1-2)347
Chapter 19 - Troubleshooting349
- Introduction349
- Safety Statements350
- No Alarm/Alerts351
- Troubleshooting351
Chapter 20 - Symbols on Package Labels367
- Dexcom Share371
Part 5: Sharing Is Caring371
Chapter 21 - Dexcom Share373
- Learning about Dexcom Share - Glossary373
- Dexcom Share Overview377
- Safety Statement381
  - Precautions on Dexcom Share382
  - Dexcom Share Description384
- Setting up Dexcom Share384
- Using Dexcom Share394
Part 6: Index Index407

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