Dexcom G5 Mobile System User Guide
398Sharing Is Caring
For reasons of safety and intended use, the Follower will get a message saying the Sharer’s
data has been set to
Not Sharing
. The Follower’s dashboard will show the Sharer has
stopped sharing glucose information.
21.7 Dexcom Follow App
Dexcom Follow App Description
The Dexcom Follow app is a separate app from the Dexcom G5 Mobile app. Followers only
need to download and install the Dexcom Follow app.
What the Dexcom Follow app does:
• Allows the Follower to view the Sharer’s glucose information
• Allows the Follower to get Alarm/Alerts
• Allows the Follower to view the Sharer’s trend graph
What the Dexcom Follow app does not do:
• Provide treatment advice
• Interact with the Dexcom G5 Mobile app
Receiving Dexcom Follow Invitation Email
After getting the Sharer’s Follow invitation by email, the Follower sets up app on his/her
smart device.
Glucose Alarm/Alerts
A glucose notification is a visual message saying “Glucose notification from [Sharer’s name]”
that appears on the screen of the Follower’s smart device. The Notification may include
sounds, depending on the smart device’s settings.
Types of notifications Followers get:
• Low Sensor Glucose Reading
• Urgent Low Glucose Alarm (< 55 mg/dL)
• High Sensor Glucose Reading
The Follower can change some of the initial settings to fit his/her needs. The Follower cannot
change the Sharer’s permission settings to see the trend graph.
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