Dexcom G5 - Page 357

Dexcom G5 Mobile System User Guide
355Troubleshooting
(Continued from previous page)
Picture Problem What you do
Collar won’t pull
up.
See Chapter 6.
Use force when pulling the collar up.
Check that white plunger is completely
down and even with the applicator barrel.
Can’t remove
transmitter
latch.
See Chapter 6.
Don’t pull it straight off.
Hold sensor pod with one hand.
Twist transmitter latch with other hand to
break transmitter latch off.
Sensor pod
won’t stick.
Put medical tape over sensor pod’s white
adhesive patch (for example, Blenderm).
Don’t place tape over the transmitter.