CHAPTER 8
173
Troubleshooting
4/29/10 Rev G
Is something blocking the UV light? Lower the maintenance
shelf and look up in the
gantry to see if jammed
material or tape is stuck to
the lamp or reflector.
Remove any jammed material
or tape. If problem persists,
seek technical assistance.
Is the lamp aged or damaged? Lower the maintenance
shelf and look up in the
gantry to examine the lamp
for black discoloration.
Seek technical assistance if the
lamp appears to need
replacement.
Does the material have residue on it? Follow manufacturer’s
recommended cleaning
procedures and allow
material to thoroughly dry
before printing.
See “Cleaning material” on
page 46. Most rigid material
can be c
leaned with 99%
isopropyl alcohol or IP Surface
Cleaner. Clean vinyl with
distilled water.
Are the lamp fans or thermistors
working properly?
Check that the fans are
operating. Lower the
maintenance shelf and look
up in the gantry to see if the
thermistors are at the
bottom and facing down.
Seek technical assistance.
Job data errors
Data errors and interruptions during printing
Problem Solution Notes
Are all communications cables connected
properly?
Check and reconnect
communication cables as
necessary.
See “Checking network
connections” on
page 37.
Is the computer which is sending the job
performing other tasks?
Close out of all other
unnecessary tasks.
See “Pausing a job due to data
starvation” on page 67.
Incorrect data is printing
Problem Solution Notes
Is incorrect data printing? Perform the encoder test
and if it fails seek technical
assistance.
See “Y Encoder Calibration”
on page 144.
Objects are printing in the wrong place
Problem Solution Notes
Are you using the correct
communications cable?
Use the correct
communications cable.
See “Networking your Gerber
Solara ion printer” on page 31.
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