CHAPTER 8
167
Troubleshooting
4/29/10 Rev G
Quality of printed output
Missing nozzles
Problem Solution Notes
Are there a few missing nozzles on a
couple of heads after the printer has
idled for three hours?
Perform a Clean Heads
Procedure.
See “Clean Heads Procedure”
on page 84.
Banding in the flat bed prints
Problem Solution Notes
Did you choose the correct device profile
for the material, printer, and chosen print
quality?
Choose the correct device
profile.
See “Using RIP software and
profiles” on p
age 61, or see
your RIP
software
documentation.
Are printhead nozzles misfiring? Print a test job to check
printhead performance.
Perform a Clean Heads
Procedure.
“Clean Heads Procedure” on
page 84.
Are you printing in a Performance
mode?
Switch to Quality mode
which has more passes and
can minimize the
appearance of banding.
See “Print mode options” on
pa
ge 61.
Are there missing or angled nozzles on
one or more colors?
Print a test job to determine
which colors have missing
nozzles. Print Angled
Nozzle Job on vinyl and
send to Gerber Service for
evaluation.
See additional information on
missing or angled nozzles in
the Missing or angled nozzle
section. If problem persists,
seek technical assistance.
Banding in roll-to-roll prints
Problem Solution Notes
Did you choose the correct device profile
for the material, printer, and chosen print
quality?
Choose the correct device
profile.
See “Using RIP software and
profiles” on p
age 61, or see
your RIP
software
documentation.
Is there a slight overlap in the print
passes?
Adjust the media feed in the
RIP software.
See “Media feed adjustment
on a Roll-to-Roll job” on page
71.
Does the supply roll have trouble
rotating freely?
The table legs may need to
be squared.
Seek technical assistance.
Are the roller and/or idler right side
pulley worn?
Replace the roller or idler
right side pulley.
Seek technical assistance.
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