CHAPTER 8
165
Troubleshooting
4/29/10 Rev G
Winder does not roll up the material
Problem Solution Notes
Is the winder set to automatically wind
the material?
Briefly press the winder
switch in either direction to
activate automatic winding.
See “Using the winding unit”
on page 52.
Material jams when printing
Problem Solution Notes
Did you use Gerber-approved material? If not, replace with new,
Gerber-approved material
See “” on page 44.
Is the material folded, bent or curled? Replace with new Gerber-
approved material. Store
material in correct
environmental conditions.
See “Material storage” on
pa
ge 20 or “Loading rigid
m
aterial” on page 55.
Did you load the material correctly
(straight) into the left side of the printer?
Reload the material. See “Loading the material”
on page 42.
Is the Gerber Solara ion being used in
adverse environmental conditions?
Use the printer within the
strict environmental
specifications.
See ”Ambient conditions” on
page 15.
Is there foreign material in the Roll-to-
Roll grit wheels?
Clean the grit wheels. See “Cleaning the Roll-to-Roll
grit wheels” on page 100.
Is the rigid material warped? Use material that is flat
within 0.03 in. (0.76mm).
See “Choosing a material
type” on page 44.
Did you use material hold-downs
devices when printing Roll-to-Roll?
Properly locate the material
hold-down devices on both
sides of the material.
See “Using hold-down
devices for roll material” on
page 48.
Is the vacuum in the correct state for roll
material?
For most roll materials the
vacuum should be set to
ON. Some heavier material
may work better with the
roll vacuum OFF.
See “Loading roll material”
on page 49.
Carriage is striking 10 foot (3m) rigid material over the roll-to-roll platen
Problem Solution Notes
Is the edge of the rigid material raised
up?
Tape down the material over
the roll-to-roll platen to
compensate for less vacuum
pressure.
See “Loading rigid material”
on page 49.
Are the roll-to-roll platen mounting
screws are loose causing the platen to be
higher than the flat bed table?
Tighten the screws. If problem persists seek
technical assistance
Are the roll-to-roll platen and flat bed
table at different heights?
Seek technical assistance.
To Next Page
Loading...
