Grandstream Networks UCM6510 IP PBX - Installation; Equipment Packaging; Connect Your Ucm6510; Connect the Ucm6510

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Firmware Version 1.0.1.12

UCM6510 IP PBX User Manual

Page 23 of 277

INSTALLATION

Before deploying and configuring the UCM6510 series, the device needs to be properly powered up and

connected to network. This section describes detailed information on installation, connection and warranty

policy of the UCM6510 series.

EQUIPMENT PACKAGING

Table 2: UCM6510 Equipment Packaging

Main Case

Yes ( x 1)

Power Adapter

Yes ( x 2)

Ethernet Cable

Yes ( x 1)

Wall Mount

Yes ( x 2)

Screws

Yes ( x 6)

Quick Installation Guide

Yes ( x 1)

CONNECT YOUR UCM6510

CONNECT THE UCM6510

Figure 1: UCM6510 Front View

Figure 2: UCM6510 Back View

Follow the steps below to connect the UCM6510 for initial setup:

Main Page

Default Chapter3
- Table of Contents3
Change Log17
- Firmware Version 1.0.0.2518
Welcome19
Product Overview21
- Feature Hightlights21
- Technical Specifications21
- Table 1: Technical Specifications21
Installation25
- Equipment Packaging25
- Connect Your Ucm651025
- Safety Compliances27
- Warranty27
Getting Started29
- Use the Lcd Menu29
- Table 3: LCD Menu Options30
- Use the Led Indicators31
- Table 4: UCM6510 LED INDICATORS31
- Use the Web Gui32
- Make Your First Call35
System Settings37
- Network Settings37
- Firewall48
- Change Password52
- Table 13: Fail2Ban Settings52
- Ldap Server53
- Http Server58
- Figure 23: GXP2200 LDAP Phonebook Configuration58
- Email Settings59
- Table 14: HTTP Server Settings59
- Table 15: Email Settings59
- Figure 24: UCM6510 Email Settings60
- Time Settings61
- Ntp Server67
- Figure 30: Settings->Time Settings->Holiday67
Provisioning69
- Overview69
- Configuration Architecture for End Point Device69
- Auto Provisioning Settings70
- Figure 31: Zero Config Configuration Architecture for End Point Device70
- Figure 32: UCM6510 Zero Config71
- Table 19: Auto Provision Settings72
- Figure 33: Auto Provision Settings72
- Discovery73
- Global Configuration74
- Model Configuration83
- Device Configuration86
- Sample Application93
- Figure 47: Device List in Zero Config93
- Figure 48: Zero Config Sample - Global Policy94
- Figure 49: Zero Config Sample - Device Preview 195
- Figure 50: Zero Config Sample - Device Preview 296
- Figure 51: Zero Config Sample - Device Preview 397
Extensions99
- Create New User99
- Batch Add Extensions108
  - Batch Add Sip Extensions108
  - Table 30: Batch Add SIP Extension Parameters109
- Edit Extension111
- Export Extensions112
- Figure 52: Export Extensions112
- Import Extensions113
- Figure 53: Export Extensions113
- Email to User114
- Figure 54: Email to User: Prompt Information114
- Figure 55: Email to User: Account Registration Information and QR Code114
- Figure 56: Email to User: LDAP Client Information and QR Code115
Analog Trunks117
- Analog Trunks Configuration117
- Table 31: Analog Trunk Configuration Parameters117
- Pstn Detection120
- Figure 57: UCM6510 FXO Tone Settings120
- Figure 58: UCM6510 PSTN Detection120
- Figure 59: UCM6510 PSTN Detection: Auto Detect121
- Figure 60: UCM6510 PSTN Detection: Semi-Auto Detect121
- Table 32: PSTN Detection for Analog Trunk122
- Analog Hardware Configuration123
- Figure 61: FXS Ports Signaling Preference123
- Figure 62: FXO Ports ACIM Settings123
- Table 33: Analog Hardware Configuration Parameters124
Digital Trunks125
- Digital Hardware Configuration125
- Figure 63: Digital Hardware Configuration125
- Table 34: Digital Hardware Configuration Parameters: E1 - PRI_NET/PRI_CPE126
- Table 35: Digital Hardware Configuration Parameters: E1 - SS7128
- Table 36: Digital Hardware Configuration Parameters: E1 - MFC/R2129
- Table 37: Digital Hardware Configuration Parameters: T1/J1 - PRI_NET/PRI_CPE131
- Table 38: Digital Hardware Configuration Parameters: T1/J1 - SS7133
- Table 39: Digital Hardware Configuration Parameters: T1-E&M Immediate/E&M Wink134
- Digital Trunk Configuration135
- Table 40: Digital Trunk Configuration Parameters135
- Direct Outward Dialing (Dod) Via Digital Trunks136
- Digital Trunk Troubleshooting136
- Figure 64: Troubleshooting Digital Trunks137
Data Trunk139
- Figure 65: Data Trunk Web Page139
- Figure 66: Data Trunk Configuration139
- Table 41: Data Trunk Configuration Parameters140
Voip Trunks141
- Voip Trunk Configuration141
- Table 42: SIP Trunk Configuration Parameters141
- Table 43: IAX Trunk Configuration Parameters146
- Direct Outward Dialing (Dod) Via Voip Trunks149
- Figure 67: DOD Extension Selection150
- Figure 68: Edit DOD150
Sla Station151
- Create/Edit Sla Station151
- Table 44: SLA Station Configuration Parameters151
- Figure 69: SLA Station151
- Sample Configuration152
- Figure 70: Enable SLA Mode for Analog Trunk152
- Figure 71: Analog Trunk with SLA Mode Enabled152
- Figure 72: SLA Example - SLA Station153
- Figure 73: SLA Example - MPK Configuration153
Call Routes155
- Outbound Routes155
- Table 45: Outbound Route Configuration Parameters155
- Inbound Routes158
Conference Bridge163
- Conference Bridge Configurations163
- Table 47: Conference Bridge Configuration Parameters163
- Join a Conference Call165
- Invite Other Parties to Join Conference165
- Figure 75: Conference Invitation from Web GUI165
- During the Conference166
- Table 48: Conference Caller IVR Menu166
- Record Conference167
- Figure 76: Conference Recording168
Ivr169
- Configure Ivr169
- Table 49: IVR Configuration Parameters169
- Create Ivr Prompt171
Language Settings for Voice Prompt173
- Download and Install Voice Prompt Package173
- Figure 80: Language Settings for Voice Prompt174
- Figure 81: Voice Prompt Package List174
- Figure 82: New Voice Prompt Language Added175
Voicemail177
- Configure Voicemail177
- Table 50: Voicemail Settings177
- Access Voicemail178
- Table 51: Voicemail IVR Menu178
- Voicemail Email Settings179
- Table 52: Voicemail Email Settings180
- Figure 83: Voicemail Email Settings180
- Configure Voicemail Group181
- Table 53: Voicemail Group Settings181
- Figure 84: Voicemail Group181
Ring Group182
- Configure Ring Group182
- Table 54: Ring Group Parameters182
- Figure 85: Ring Group182
- Figure 86: Ring Group Configuration183
Paging and Intercom Group185
- Configure Paging/Intercom Group185
- Table 55: Paging/Intercom Group Configuration Parameters185
- Figure 87: Paging/Intercom Group185
- Figure 88: Page/Intercom Group Settings186
Call Queue187
- Configure Call Queue187
- Table 56: Call Queue Configuration Parameters187
- Figure 89: Call Queue187
- Figure 90: Agent Login Settings190
Extension Groups191
- Configure Extension Groups191
- Use Extension Groups191
- Figure 91: Edit Extension Group191
- Figure 92: Select Extension Group in Outbound Route192
Pickup Groups193
- Configure Pickup Groups193
- Figure 93: Edit Pickup Group193
Music on Hold195
- Figure 94: Music on Hold Default Class195
Fax/T.38197
- Configure Fax/T.38197
- Table 57: FAX/T.38 Settings197
- Sample Configuration to Receive Fax from Pstn Line198
- Figure 95: Configure Analog Trunk Without Fax Detection198
- Figure 96: Configure Extension for Fax Machine199
- Figure 97: Configure Inbound Rule for Fax199
- Sample Configuration for Fax-To-Email200
- Figure 98: Create Fax Extension200
- Figure 99: Inbound Route to Fax Extension200
Asterisk Manager Interface (Restricted Access)201
Follow Me203
- Figure 100: Create Follow Me203
- Figure 101: Edit Follow Me203
- Table 58: Follow Me Settings204
- Table 59: Follow Me Options204
One-Key Dial205
- Figure 102: Configure One-Key Dial205
- Figure 103: One-Key Dial Destinations206
Disa207
- Table 60: DISA Settings207
- Figure 104: Create New DISA207
Blf and Event List209
- Blf209
- Event List209
- Table 61: Event List Settings210
- Figure 105: Create New Event List210
Dial by Name213
- Dial by Name Configuration213
- Figure 106: Create Dial by Name Group213
- Figure 107: Dial by Name Group in IVR Key Pressing Events214
- Figure 108: Dial by Name Group in Inbound Route214
- Figure 109: Configure Extension First Name and Last Name215
Active Calls and Monitor216
- Active Calls Status216
- Figure 110: Status->PBX Status->Active Calls - Ringing216
- Figure 111: Status->PBX Status->Active Calls - Call Established216
- Hang up Active Calls217
- Call Monitor217
- Figure 112: Configure to Monitor an Active Call217
Call Features219
- Feature Codes219
- Table 62: UCM6510 Feature Codes219
- Call Recording222
- Call Park223
- Enable Spy224
Internal Options225
- Internal Options/General225
- Table 63: Internal Options/General225
- Internal Options/Jitter Buffer227
- Internal Options/Rtp Settings227
- Table 64: Internal Options/Jitter Buffer227
- Table 65: Internal Options/Rtp Settings227
- Internal Options/Stun Monitor228
- Table 66: Internal Options/Stun Monitor228
Iax Settings229
- Iax Settings/General229
- Iax Settings/Registration229
- Table 67: IAX Settings/General229
- Table 68: IAX Settings/Registration229
- Iax Settings/Static Defense230
- Table 69: IAX Settings/Static Defense230
Sip Settings233
- Sip Settings/General233
- Table 70: SIP Settings/General233
- Sip Settings/Misc234
- Sip Settings/Session Timer234
- Table 71: SIP Settings/Misc234
- Table 72: SIP Settings/Session Timer234
- SIP SETTINGS/TCP and TLS235
- Table 73: SIP Settings/Tcp and TLS235
- Sip Settings/Nat236
- Table 74: SIP Settings/Nat236
- Sip Settings/Tos237
- Table 75: SIP Settings/Tos237
Status and Reporting239
- Pbx Status239
- System Status247
- System Events250
- Cdr253
Upgrading and Maintenance265
- Upgrading265
- Backup268
- Cleaner272
- Table 90: Cleaner Configuration272
- Figure 146: Cleaner272
- Reset and Reboot273
- Syslog273
- Figure 147: Reset and Reboot273
- Troubleshooting274
Experiencing the Ucm6510 Series Ip Pbx279

Grandstream Networks UCM6510 IP PBX - Installation; Equipment Packaging; Connect Your Ucm6510; Connect the Ucm6510

Table of Contents