363-206-204
About This Document
Issue 9 October 1998
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News and Bulletins
Immediately after a user logs into COACH, the news and bulletins tool dis-
plays bulletins containing urgent information related to the product. Users
are informed about the presence of news items, which are less urgent, and
can be read at their leisure.
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Compatibility Data
This tool lists solutions to hardware/firmware configuration problems in the
form of product changes which are available.
CUSTOMER
Craft
Customer Escalation Procedures
COACH Self-Help Tools
Lucent Technologies RTAC
First Lucent Technologies Contact
Supports Customer
Supports Lucent Technologies Installer
COACH Self Help Tools
Lucent Technologies Network Systems
Transmission CTS
RTAC Assistance
Problem Diagnosis/Isolation
Provides Solutions/Work Arounds
Consultations
BELL LABORATORIES
Highest Level of Support
Design Modifications and Updates
Enhancements
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