NICE3000
new
User Manual 9 Troubleshooting
- 277 -
Fault
Code
Name Possible Causes Solution
Level
Err36
RUN contactor
feedback
abnormal
● Subcode 101: The
feedback of the RUN
contactor is active, but the
contactor has no output.
● Subcode 102: The
controller outputs the
RUN signal but receives
no RUN feedback.
● Subcode 103: The
startup current of the
asynchronous motor is too
small.
● Subcode 104: When
both feedback signals of
the RUN contactor are
enabled, their states are
inconsistent.
Subcodes 101, 102, 104:
● Check whether the feedback contact of
the contactor acts properly.
● Check the signal feature (NO, NC) of the
feedback contact.
Subcode 103:
● Check whether the output cables UVW
of the controller are connected properly.
● Check whether the control circuit of the
RUN contactor coil is normal.
5A
Err37
Brake contactor
feedback
abnormal
● Subcode 101: The output
of the brake contactor
is inconsistent with the
feedback.
● Subcode 102: When
both feedback signals of
the brake contactor are
enabled, their states are
inconsistent.
● Subcode 103: The output
of the brake contactor is
inconsistent with the brake
travel switch 1 feedback.
● Subcode 104: When
both feedback signals of
brake travel switch 1 are
enabled, their states are
inconsistent.
● Subcode 105: The brake
contactor feedback is valid
before the brake contactor
opens.
● Subcode 106: The output
of the brake contactor is
inconsistent with the brake
travel switch 2 feedback.
● Subcode 107: When
both feedback signal of
brake travel switch 2 are
enabled, their states are
inconsistent.
Subcode 101:
● Check whether the brake contactor
opens and closes properly.
● Check the signal feature (NO, NC) of the
feedback contact on the brake contactor
is set correctly.
● Check whether the feedback circuit of
the brake contactor is normal.
Subcode 102:
● Check whether the signal feature (NO,
NC) of the multi-way contacts is set
correctly.
● Check whether the states of the multi-
way feedback contacts are consistent.
Subcode 103, 105:
● Check whether the signal feature (NO,
NC) of the brake travel switch 1/2
feedback is set correctly.
● Check whether the circuit of the brake
travel switch 1/2 feedback is normal.
Subcode 104, 107:
● Check whether the signal feature (NO,
NC) of the brake travel switch 1/2
feedback is set correctly.
● Check whether the states of the multi-
way feedback contacts are consistent.
Subcode 105:
Check whether the feedback contact of the
brake contactor mal-functions.
5A