Maintenance & Troubleshooting 10 - 3
No sound is audible. Volume setting is low
or turned off.
Unit may be a beeper only unit or incorrect Config Block is
programmed into device.
Mobile computer turns
itself off.
Mobile computer is
inactive.
The mobile computer turns off after a period of inactivity. If the
mobile computer is running on battery power, this period can be
set to 30 sec., 1, 2, 3, 4, 5 or 6 minutes. If the mobile computer is
running on external power, this period can be set to 1, 2, 3, 5, 10,
15 and 30 minutes.
For Windows Mobile 5.0 devices, Check the power settings by
tapping
Start
>
Settings
>
System
tab >
Power
icon >
Advanced
tab.
For WinCE 5.0 devices, Check the power settings by tapping
Start
>
Settings
>
Control Panel
>
Power
icon >
Power Off
tab.
Change the setting if you need a longer delay before the
automatic shutoff feature activates.
Battery is depleted. Replace the battery.
Battery is not inserted
properly.
Insert the battery properly (see
Installing and Removing the
Main Battery on page 1-6
).
Tapping the window
buttons or icons does
not activate the
corresponding feature.
LCD screen not
aligned correctly.
Re-calibrate the screen.
The system is hung. Warm boot the system. To perform a warm boot (see
Resetting
the Mobile Computer on page 1-12
).
A message appears
stating that the mobile
computer memory is
full.
Too many files stored
on the mobile
computer.
Delete unused memos and records. You can save these records
on the host computer.
Too many
applications installed
on the mobile
computer.
If you have installed additional applications on the mobile
computer, remove them to recover memory.
For Windows Mobile 5.0 devices, tap
Start
>
Settings
>
System
tab >
Remove Programs
icon.
For WinCE 5.0 devices, tap
Start
>
Settings
>
Control Panel
>
Remove Programs
icon.
Select the unused program and tap
Remove.
Table 10-1
Troubleshooting the Mobile Computer (Continued)
Problem Cause Solution
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