Maintenance & Troubleshooting 10 - 7
Four Slot Spare Battery Charger
Battery is not
recharging.
Mobile computer
removed from the
cradle too soon.
Replace the mobile computer into the cradle. It can take up to
four hours to recharge a completely depleted battery pack if
mobile computer is suspended or longer if the mobile computer
is on.
For Windows Mobile 5.0 devices, view battery status by tapping
Start
>
Settings
>
System
tab >
Power
icon.
For WinCE 5.0 devices, view battery status by tapping
Start
>
Settings
>
Control Panel
>
Power
icon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Mobile computer is not
inserted correctly into
the cradle.
Remove the mobile computer and reinsert it correctly. Verify
charging is active.
For Windows Mobile 5.0 devices, view battery status by tapping
Start
>
Settings
>
System
tab >
Power
icon.
For WinCE 5.0 devices, view battery status by tapping
Start
>
Settings
>
Control Panel
>
Power
icon.
Warning Message - “!
Unable to obtain a
server assigned IP
address. Try again
later or enter an IP
address in Network
Settings.”
This message occurs if
a suspend/resume
cycle is performed and
the mobile computer
radio is not associated
(e.g. due to being out
of range)
Tap
OK
to close the message. The mobile computer will obtain
address information and communicate through the ethernet
cradle.
Table 10-4
Troubleshooting the Four Slot Ethernet Cradle (Continued)
Symptom Cause Solution
Table 10-5
Troubleshooting The Four Slot Spare Battery Charger
Symptom Possible Cause Action
Batteries not
charging.
Battery was removed
from the charger or
charger was unplugged
from AC power too soon.
Ensure MSR is receiving power. Ensure mobile computer is
attached correctly. Confirm main battery is charging. If a mobile
computer battery is fully depleted, it can take up to four hours to fully
recharge a battery (if the mobile computer is off and longer if the
mobile computer is operating).
For Windows Mobile 5.0 devices, view battery status by tapping
Start
>
Settings
>
System
tab >
Power
icon.
For WinCE 5.0 devices, view battery status by tapping
Start
>
Settings
>
Control Panel
>
Power
icon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
Battery contacts not
connected to charger.
Verify that the battery is seated in the battery well correctly with the
contacts facing down.
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