Troubleshooting and Diagnostics
373
ProSAFE Wireless Controller
9. If you specified that the file with captured packets must be saved to the access point logs,
do the following to retrieve and view the content of the file:
a. Select Maintenance > Logs & Alerts > Logs.
b. If the table contains many entries, navigate through the table by using the following
buttons and menu that display at the bottom of the table:
• To move to the next page, click the Next button.
• To move to the previous page, click the Previous button.
• To change the number of entries onscreen, from the Entry Per Page menu,
select 20, or 40, or 60, and so on, or All.
c. Select the radio button that corresponds to the access point for which you want to
save (that is, download) the logs.
d. Click the Save button.
e. Follow the directions of your browser.
f. Unzip the logs.
The file with captured packets is a .pcap file in the following format:
AP_<mac_addr>_<2.4GHz/5GHz>_<time_stamp>.pcap
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