Xerox Phaser 4600 - Page 94

04/2016
2-70
Phaser 4600/4620/4622 Printer Service Manual
15-320-00, 15-330-00, 15-700-00
Revised
2 Status Indicator RAPS
15-320-00, 15-330-00 Mail Server Connection Failure RAP
15-320-00 The printer can not contact the SMTP server.
15-330-00 The printer can not contact a DNS server to resolve the SMTP host name.
Initial Actions
• Check the SMTP IP address or host name.
• Check network configuration.
Procedure
Check that the SMTP port is open and working correctly.
15-700-00 DNS Error RAP
15-700-00 A DNS resolution failure or the DNS server is not reachable.
Initial Actions
• Check DNS server configuration.
• Check network configuration.
Procedure
Check that the DNS server is online.