Service Manual 3-51
8400 8500/8550 PEST Description
37,032.41: 37,035.44:
Y-axis motor disconnect. The Y-axis motor is not drawing
the expected power from the supply.
37,033.42: 37,036.45:
Y-axis motor short. The Y-axis motor is drawing too much
power from the supply.
Troubleshooting Procedure for Y-axis Motor
Step Questions and Actions Yes No
1
1. Remove any obstructions interfering with
drum rotation.
2. Inspect the drum and ensure the drum
rotates smoothly, if not replace the drum and
retest.
3. Did this correct the problem?
Complete. Go to Step 2.
2
1. Disconnect the Y-axis belt.
2. Does the Y-motor shaft rotate smoothly?
Go to Step 3. Replace the
Y-axis motor.
3
1. Reconnect the Y-axis belt.
2. Run the Y-axis Motor test.
3. Did the test pass?
Replace the
electronics
module.
Go to Step 4.
4
1. Check the wiring for damage. Replace the Y-axis motor.
8400 8500/8550 PEST Description
37,034.43: 37,037.46:
Media path motor disconnect. The media path motor is not
drawing the expected power from the supply.
37,035.44: 37,038.47:
Media path motor short. The media path motor is drawing
too much power from the supply.
Troubleshooting Procedure for Media Path Motor
Step Questions and Actions Yes No
1
1. Run the Media Path Motor test.
2. Did the test pass?
Replace the
electronics
module.
Go to Step 2.
2
1. Check the wiring for damage. Replace the media path motor.