Xerox Phaser 8400

Service Manual 3-29
11,100.60 - Temperature Error
The root problem for this error is temperature sensitivity with the power supply’s
opto-isolator chips. Ensure room temperature is not too high. Ensure also that the
electronics fan runs correctly. If OK, then replace the electronics module.
12,000.60 Errors - Program Faults
a. Reset NVRAM and retest.
b. Ensure ground integrity for the printer (see "Ensuring Ground Integrity" on
page 4-77).
13,0XX.xx Errors - Thermal Faults
13,000.48: Thermal fault.
13,003.42:
13,007.46:
■ For all other 11,000.4x errors: Replace the electronics module.
Troubleshooting Procedures for Error Code 13,000 (Printhead)
Step Questions and Actions Yes No
1
1. Ensure ground integrity for the printer.
2. Did this correct the problem?
Complete. Go to Step 2.
2
1. Reset NVRAM and retest.
2. Did this correct the problem?
Complete. Go to Step 3.
3
1. Check and reseat all data cables to the
printhead.
2. Did this correct the problem?
Complete. Replace the
printhead.
Troubleshooting Procedures for 13,003 to 13,007 Error Code
Step Questions and Actions Yes No
1
1. Ensure ground integrity for the printer.
2. Did this correct the problem?
Complete. Go to Step 2.
2
1. Reset NVRAM and retest.
2. Did this correct the problem?
Complete. Replace in the
following order:
■ NVRAM
■ Electronics
module
Troubleshooting Procedure for Electronic Module Interface (Continued)
Step Questions and Actions Yes No