5-20 Phaser 8400/8500/8550 Color Printer
Ghosting
The image from a previous print is on the
current print.
Step Questions and Actions Yes No
1
1. This problem can occur from prints being
stacked in the output tray, causing the
pressure of the stack and the heat of the
printer to cause “blocking” which has the
appearance of ghosting.
2. Try printing the images again, without letting
them stack in the output tray.
3. Try different paper. Ink may have a problem
adhering to smooth, impervious surfaces of
some paper.
4. Did this correct the problem?
Complete. Go to Step 2.
2
1. Run multiple prints; the first 2-sided print will
have the worst ghosting. Some transfix roller
ghosting is inherent to the printer but will
improve with multiple prints.
2. Does this correct the problem?
Complete. Go to Step 3.
3
1. Inspect and clean the maintenance kit wiper
blade.
2. If necessary, replace the maintenance kit.
3. Did this correct the problem?
Complete. Go to Step 4.
s8500-040
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