Xerox Phaser 8400

5-28 Phaser 8400/8500/8550 Color Printer
Ink Smears on First Printed Side of Duplex Print
Preheater temperature is too high.
Step Questions and Actions Yes No
1
1. Clean or replace the paper release blade.
2. Did this correct the problem?
Complete. Go to Step 2.
2
1. Inspect the duplex paper path for
obstructions, contamination, debris, or
damage.
2. Clean or replace defective parts.
3. Did this correct the problem?
Complete. Go to Step 3.
3
1. Run the Remove Print Smears routine from
the printer’s Control Panel.
2. Did this correct the problem?
Complete. Go to Step 4.
4
1. Use service diagnostics to check the paper
preheater temperature.
2. Is the preheater operating within normal
range?
Replace in the following order:
■ preheater
■ electronics module
s8500-044