3-2 Phaser 8400/8500/8550 Color Printer
Introduction
This section covers troubleshooting procedures utilizing Control Panel error messages
and codes. Some procedures require running service diagnostic test functions to
verify that a specific printer component is operating correctly. For information on
Service Diagnostics and all internal printer test functions see"Service Diagnostics
Mode Menu" on page 4-5.
For troubleshooting printer problems not associate with, or displaying, an error code
or message, such as startup or power on, media, paper path, print-quality or image
problems, and electrical failures, see "General Troubleshooting" on page 4-1 or
"Print-Quality Troubleshooting" on page 5-1.
Check the main menu for current data and historical error data.
■ Status Page
■ Usage Profile
■ Fault History
■ Diagnostic History
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