General Troubleshooting 4-53
Check Misc Menu
Paper Path Status
This test looks at the paper path sensors to identify if anything would prevent a page from
printing. The Control Panel will display messages indicating if anything unexpected is found for:
R0 = upper paper path; R1 = tray 1; R2 = tray 2; R3 = tray 3; and R4 = tray 4. The display is a
string of 0’s and 1’s (one digit for each sensor state) and is listed below from most significant bit to
least significant bit.
1 = an item that needs to be corrected.
0 = normal
R# Definition
Typical
Value
(8400)
Typical
Value
(8500/
8550) Actions
0 Upper Paper Path 6 -31 Not used, always 0
0 5 - Front door open
0 4 - Top door open
0 3 - Paper at deskew sensor
0 2 - Paper at preheat exit sensor
0 1 - Paper at strip sensor
0 0 - Paper at exit sensor
1 Tray 1 14 - 31 unused, always 0
1 13 - No media present
1 0 - 12 width value
2, 3,
4
Tray 2, Tray 3 and
Tray 4
9 - 31 unused
2, 3,
4
8 - No tray
2, 3,
4
7 - No paper
2, 3,
4
6 - plate not lifted
2, 3,
4
5 - Paper at tray pick sensor
2, 3,
4
4 - media length top